Total Data Quality Management essays

Total Data Quality Management essays In the current global business environment, since a company competes on quality, it is likely the most important aspect of its strategic plan. The value of Information Resources, Inc. (IRI) to its clients is based on the quality of their high performance data processing software. Information is IRIs business and data processing is their product. Quality defects can occur in the collection, storage, or retrieval of data. Also, products and services offered by IRI varies from country to country and industry to industry. In such an environment, managing and controlling the quality of data is a critical and inevitable issue to obtain the competitive advantage. IRI relies on different data sources for capturing information and, with data, there is a strong reliance on data entry perfection. As data is collected, incomplete, inconsistent, duplicate or redundant data adversely affects not only IRIs reliance to the customer, but also the customers performance. In the same way, defects in a p hysical product cost the manufacturer money; bad data is a critical problem to IRI. To ensure IRI is getting the most out of every application, system, and database to maximize the use of corporate data, they implemented a Total Data Quality Management (TQDM) program. The successful implementation of a TQDM program will consist of frequent defining, monitoring, analyzing, and improving the process. Our investigation begins with a review of IRIs history and background. The casual relationship between IRI and a TQDM approach will be examined. In addition, the necessity of a TQDM program will be examined in order to obtain the competitive advantage. Finally, through the background of the implementation of TQDM, we identify the business problem. In the next step of our task, we will conduct the analysis of the market and customer requirements and needs. In addition, we will think about the effectiveness of the supply and value chain...